Divine Beauty Store Policies
Last Revised: 08/18/2025
Order Fulfillment & Shipping Information
Orders are processed within 2-3 business days, after which they are shipped. Shipping times vary based on your location and can be estimated as follows:
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USA: 3-5 business days
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International: 7-14 business days
For additional shipping information or any questions and concerns, please contact us.
Return & Exchange Policy
We want you to love every drop of your Divine Beauty experience. If something isn’t quite right, here’s how we handle returns and exchanges:
Eligible Returns We gladly accept returns on unused beauty products in their original packaging, accompanied by proof of purchase, within 14 days of the original purchase date.
We accept returns on unused products in their original packaging, with proof of purchase, within 14 days of the original purchase date. This helps us maintain the integrity of our clean beauty standards while giving you peace of mind.
Shipping & Handling Customers are responsible for return shipping and handling fees, unless the item is damaged or defective.
Damaged or Defective Products If your item arrives damaged or defective, we’ll cover the return shipping costs and offer a full refund or exchange—whichever you prefer.
Payment Method Processing
We strive to provide you with a seamless shopping experience. We accept all major credit cards. Additionally, we support various payment processors such as PayPal, Apple Pay, Klarna, & AfterPay.
Please note that when using Third-Party processors, you may be subject to their terms and conditions. Please be sure to review their policies for detailed information.
Upon receipt of your payment, a confirmation email will be sent to you. Please check your spam folder if the confirmation does not appear in your inbox.
Electronic Gift Cards
Give the gift of choice with our gift cards. Our gift cards can be purchased online and are redeemable on all products on our site. Our gift cards can be used multiple times until balance is depleted.
Please note that gift cards cannot be exchanged for cash and are not eligible for refunds.
Promotions & Discounts
To stay updated on our latest offers and promotions sign up for our email newsletter. Please note that discounts cannot be combined with other offers unless otherwise stated.
Customer Support
We are committed to providing exceptional customer service. We strive to address your inquiries & concerns immediate concerns promptly and effectively. Our customer support policy ensures that you have a seamless and satisfactory shopping experience.
Frequently Asked Questions
For Information and answers to commonly asked questions, we have compiled a list of Frequently Asked Questions to assist you with any inquiries you may have. You may visit our FAQ's Page here: https://www.divinebeauty305.com/faq
Don't see your question on our list of Frequently Asked Questions? Use the Contact Form to reach out to us and a representative will respond to your inquiry within 24-48 hours.
Contact Customer Support
Customer Support Hours
Available 24 hours a day, 7 days a week.
Response Time
Support is available 24/7, and we aim to respond to all inquiries within 24–48 hours. Please allow additional time during weekends and holidays. We’re here to assist with Order Inquiries, Product Information, Returns & Exchanges, and Technical Support—whenever you need us.
Feedback
Your feedback is valuable to us. If you have any suggestions, please contact us. We take all feedback seriously and aim to improve our services continuously.
Terms of Service
By using our website and purchasing products from Divine Beauty Enterprises LLC you agree to our terms and conditions. These include guidelines on acceptable use of our site, limitations of liability, and the process of resolving disputes. For comprehensive details please read our full terms of service. You can find it here: https://www.divinebeauty305.com/terms-of-service
Review & Updates
We regularly review and update our store policies to ensure they reflect our current practices and services. Please check this page periodically for any changes.